Privacy Policy
Effective Date: October 19, 2026
MIVORA VENTURES LLC (“Mivora,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our online store and services (collectively, the “Services”).
Our online store is powered by Shopify, which helps us provide our Services.
By using our Services, you acknowledge that your information will be handled as described in this Privacy Policy, subject to applicable law.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
Information You Provide Directly
We may collect the following information when you shop with us, create an account, or contact us:
-
Contact information: Name, email address, phone number, billing address, and shipping address.
-
Order information: Products purchased, items in your cart, order history, delivery details, and transaction status.
-
Account information: Username, password, and other information used to manage your account.
-
Customer support information: Messages, feedback, inquiries, and other information you provide when contacting us.
-
Shopping preferences: Products you view, save, or add to your cart or wishlist.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information through cookies, pixels, and similar technologies, including:
-
IP address and approximate location derived from it.
-
Browser type, device type, and operating system.
-
Pages visited, links clicked, and time spent on our website.
-
Referring websites and interactions with our marketing communications.
-
Website usage and diagnostic information.
Information from Third Parties
We may receive information from service providers and other third parties, including:
-
Shopify, which supports our online store.
-
Payment processors that process transactions.
-
Shipping and fulfillment providers that deliver orders.
-
Analytics and advertising providers, where used.
-
Customer service and marketing platforms, where used.
We handle information received from third parties in accordance with this Privacy Policy and applicable law.
2. How We Use Your Personal Information
We may use personal information for the following purposes:
-
Order fulfillment: Process purchases, confirm payments, ship products, and manage returns, refunds, and exchanges.
-
Customer service: Respond to questions, provide support, and resolve complaints.
-
Account management: Create, maintain, and secure customer accounts.
-
Communications: Send order confirmations, shipping updates, and other transactional messages.
-
Marketing: Send promotional communications and display relevant advertisements where permitted by law and your preferences.
-
Website improvement: Understand customer behavior, analyze website performance, and improve our products and Services.
-
Security and fraud prevention: Detect suspicious activity, protect accounts, and prevent fraudulent transactions.
-
Legal compliance: Meet applicable legal obligations, respond to lawful requests, and protect our rights.
We will use personal information only for purposes permitted by applicable law.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, analyze traffic, and support marketing activities.
Some cookies are necessary for core website functionality. Others may be used for analytics or advertising, depending on the technologies enabled on our store.
You can manage cookies through your browser settings and, where available, our cookie preference tools. Blocking certain cookies may affect website functionality.
Where required by law, we will obtain consent or provide choices before using non-essential tracking technologies.
For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
4. How We Share Personal Information
We may disclose personal information to third parties when necessary for legitimate business purposes, including:
-
Shopify: To operate and support our online store.
-
Payment processors: To process transactions and help prevent payment fraud.
-
Shipping providers: To deliver purchases and provide tracking information.
-
Technology and service providers: To support hosting, analytics, security, customer service, and order management.
-
Marketing and advertising partners: To support promotional activities, subject to applicable law and your privacy choices.
-
Professional advisers: Such as lawyers, accountants, and auditors when necessary.
-
Legal authorities: When disclosure is required by law or necessary to protect our rights, customers, or Services.
-
Business successors: In connection with a merger, acquisition, restructuring, or sale of business assets.
We do not authorize third parties receiving personal information to use it for purposes prohibited by applicable law or our contractual arrangements.
5. Payment Information
Payments made through our online store are processed by the payment providers available at checkout.
Depending on the payment method selected, payment providers may collect payment card details, billing information, and transaction data to authorize and process your purchase.
We do not intentionally store complete payment card numbers or security codes on our own systems. Payment information may be retained by payment processors in accordance with their policies and applicable requirements.
Please review the privacy policies of the payment providers you use for additional information.
6. Advertising and Marketing Choices
We may use personal information to communicate promotions, introduce products, and improve the relevance of our marketing.
You may opt out of promotional emails by using the unsubscribe link included in those messages. Even if you opt out of marketing emails, we may continue to send necessary transactional communications, such as order confirmations and shipping updates.
Where applicable, you may also manage advertising cookies and opt out of certain targeted advertising or data-sharing activities through our available privacy controls.
7. U.S. State Privacy Rights
Depending on your state of residence and whether applicable legal requirements are met, you may have rights regarding your personal information, including:
-
Right to Know or Access: Request information about the personal information we collect and how we use or disclose it.
-
Right to Delete: Request deletion of personal information, subject to legal exceptions.
-
Right to Correct: Request correction of inaccurate personal information.
-
Right to Data Portability: Request a copy of certain personal information in a portable format.
-
Right to Opt Out: Opt out of certain sales of personal information, targeted advertising, or profiling where applicable.
-
Right to Limit Certain Uses: Where applicable, limit certain uses or disclosures of sensitive personal information.
-
Right to Appeal: Appeal certain decisions concerning your privacy request, where required by law.
-
Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.
These rights vary by state and may be subject to eligibility requirements, verification procedures, and legal exceptions.
How to Submit a Privacy Request
To request access to, correction of, or deletion of your personal information, contact us at:
Privacy Contact Email: [INSERT YOUR BUSINESS EMAIL]
Please include enough information for us to understand your request. We may need to verify your identity before responding.
If applicable law requires an appeal process, we will provide instructions for submitting an appeal.
California Residents
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).
These may include the right to know, delete, correct, obtain certain information in a portable format, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment when exercising privacy rights.
Where applicable, California residents may also use legally recognized opt-out preference signals, such as Global Privacy Control.
If our activities are subject to requirements concerning the sale or sharing of personal information, we will provide the disclosures and opt-out mechanisms required by law.
8. Children's Privacy
Our Services are not intended for children who are not legally permitted to use them under applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided us with personal information unlawfully, please contact us so we can review the matter and take appropriate action.
9. Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.
Retention periods depend on the type of information and the purpose for which it was collected.
10. International Data Transfers
Our service providers may process or store personal information in countries other than the country or state in which you reside, including the United States.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
11. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
Those third parties maintain their own privacy policies and practices. We are not responsible for the privacy, security, or content of third-party websites that we do not control.
We encourage you to review their policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, service providers, or legal requirements.
When we make changes, we will update the Effective Date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent.
We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us using the details below.
Business Name: MIVORA VENTURES LLC
Email: mivoraventuresllc@gmail.com
We will review and respond to privacy requests in accordance with applicable law.