Last Updated: October 19, 2026

At MIVORA VENTURES LLC, customer satisfaction is important to us. We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return, subject to the conditions outlined below.

1. Return Eligibility

To be eligible for a return, your item must:

• Be in the same condition as when you received it.

• Be unworn, unused, and undamaged.

• Have its original tags attached, where applicable.

• Be returned in its original packaging.

• Include a receipt or other proof of purchase.

To initiate a return, please contact us at mivoraventuresllc@gmail.com before sending any item back.

Please do not send items back without receiving return authorization and instructions from our team. Unauthorized returns may not be accepted.

2. Return Instructions

If your return request is approved, we will provide instructions explaining how and where to send your item.

Where applicable, we will provide a return shipping label. Return shipping costs and responsibility will be communicated when your return is authorized.

Please ensure that your package is securely packed and follows the return instructions provided by our team.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at mivoraventuresllc@gmail.com.

Please include your order number, a description of the issue, and clear photographs of the item and its packaging, where applicable.

We will review your request and work with you to determine an appropriate resolution, such as a replacement, return, or refund, in accordance with applicable law.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

4. Non-Returnable Items

Certain items may not be eligible for return, including:

• Perishable goods, such as food, flowers, or plants.

• Custom-made, personalized, or specially ordered products.

• Personal care products, such as certain beauty items, where permitted by law.

• Hazardous materials, flammable liquids, or gases.

• Gift cards.

• Sale items, where permitted by applicable law and subject to any legally required exceptions.

If you are unsure whether your product is eligible for return, please contact us before initiating a return.

5. Exchanges

If you would like a different product, size, or variation, please contact our customer service team to confirm available options.

Where an exchange is not available, you may return your eligible item under this policy and place a separate order for the replacement, subject to the applicable return conditions.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank, credit card provider, or payment processor may require additional time to post the refund to your account.

If you have not received your refund within 15 business days after approval, please contact us at mivoraventuresllc@gmail.com so we can assist you.

7. Order Cancellations

If you need to cancel or change an order, contact us as soon as possible at mivoraventuresllc@gmail.com.

We cannot guarantee cancellation once an order has been processed, packed, or shipped. If your order has already shipped, you may request a return under this policy, subject to applicable law.

8. Contact Information

For questions about returns, exchanges, damaged products, or refunds, please contact us:

Business Name: MIVORA VENTURES LLC
Email: mivoraventuresllc@gmail.com

Our team will review your request and provide the appropriate next steps.

Thank you for shopping with MIVORA VENTURES LLC.